Failed Transaction
What to do when a transaction fails
Sometimes, transactions on CC Swap may not go through as expected. Don’t worry — most issues are easy to fix. Here’s a quick guide on how to troubleshoot failed or stuck transactions and how to get help when you need it.
❌ Common Reasons for Transaction Failure
Insufficient Gas Fees
Every transaction requires a small fee paid in the blockchain’s native token (e.g., CORE, ETH, BNB).
Low gas fees can result in pending or failed transactions.
Slippage Too Low
If your slippage tolerance is set too low, the price may change during confirmation, causing the transaction to revert.
Token Approval Not Granted
First-time swaps with a token require you to approve it before it can be used in a transaction.
Network Congestion
During peak times, transactions may take longer to confirm or fail due to block limits being hit.
Wallet or Connection Issues
A disconnected wallet or outdated browser extension can interfere with successful execution.
✅ How to Fix It
🔁 1. Resend with Higher Gas
If your transaction is pending, increase the gas limit or use your wallet’s "Speed Up" option.
🛠 2. Increase Slippage Tolerance
In the settings menu (⚙️), try increasing slippage by 0.5–2% depending on the token’s volatility.
🧼 3. Clear Pending Transactions
If your wallet is stuck, reset its nonce or clear pending transactions manually (MetaMask users can do this in settings).
🔗 4. Check Blockchain Explorer
🌐 5. Refresh & Reconnect
Refresh the CC Swap page, clear your browser cache, and reconnect your wallet.
🔒 Pro Tips for Avoiding Future Issues
Always keep a small reserve of native gas tokens (e.g., CORE, ETH, BNB).
Double-check token addresses from official sources.
Use a stable internet connection and keep your wallet software updated.
Stay safe. Swap smart. We’ve got your back. 💪
Last updated